Stash Financial, Inc.

Privacy Policy

Effective: March 28, 2026

Table of Contents

  1. Introduction

  2. Information We Collect or Receive

  3. Sources of Personal Information

  4. How The Information Is Used

  5. How We Protect Your Information

  6. Retention of Your Information

  7. Communication Preferences

  8. State Privacy Rights

  9. California Notice at Collection

  10. Changes To This Privacy Policy

  11. Contact Us

1. Introduction

Welcome to Stash! Your trust is important to us, and we’re committed to protecting the privacy and security of your personal information. The personal information you provide to us helps us provide a great experience with Stash. That’s why we want to keep you informed of what personal information we collect, how it’s used, and when it is disclosed. We are dedicated to protecting the personal information we collect from you and ensuring that it is handled with care and attention.

1.1 Scope

This Privacy Policy applies to Stash Financial, Inc. and its affiliates Stash Investments LLC (our registered investment adviser), Stash Capital LLC (our registered broker dealer), Stash Cash Management LLC (our banking services affiliate), and Stash Insurance Services LLC (our insurance services affiliate). In this Privacy Policy, we refer to Stash Financial, Inc., its affiliates, and any third parties acting on our behalf as “Stash”.

This Privacy Policy describes how we collect, use, process, and disclose your personal information, in conjunction with your access to and use of the Stash Platform as well as any other online or offline interactions between us (collectively, the “Services”). Our Services are available to you through a variety of platforms, including, but not limited to, www.stash.com and www.stash.com/learn (collectively, the “Sites”), and our mobile applications, which are accessible through a variety of connected devices (collectively, the “App”). The Sites and the App are collectively referred to as the “Stash Platform.”

In addition to the information provided in this Privacy Policy, Stash is required by federal law to provide consumers with information regarding our collection and disclosure of nonpublic personal information. Please see our Privacy Notice for more information.

1.2 Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors to the Stash Platform who view publicly accessible content (“Visitors”), customers who have signed up to access and use the Services offered by Stash through the Stash Platform (“Customers”), and any other users of our Services (collectively, the “Users”).

By visiting or browsing the publicly accessible areas of the Sites or the App or using any of our Services, Users are acknowledging that they have read, understood, and agree to be legally bound by this Privacy Policy and our Terms of Use. If you do not agree to any of the terms in this Privacy Policy or the Terms of Use, you may not access or use the Sites, the App, or any of our Services.

By signing up, accessing, or using the Stash Platform or our Services, each User is agreeing to the terms of this Privacy Policy, the Terms of Use, and any applicable customer agreements (which can be found at https://www.stash.com/disclosurelibrary).

1.3 Exclusions

The following exclusions apply to this Privacy Policy:

  • This Privacy Policy does not apply to anonymized or aggregated User data (i.e., information about our Users that we combine together so that it no longer identifies or references an individual User). Anonymization is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Types of data we may anonymize include transaction data, click-stream data, performance metrics, and fraud indicators. We may use anonymized or aggregate customer data for any business purpose, including to better understand User needs and behaviors, improve our products and services, conduct business intelligence and marketing, and detect security threats. We may perform our own analytics on anonymized data or enable analytics provided by third parties. We publicly commit to maintain and use the anonymized data in deidentified form and not to attempt to reidentify the information.

  • This Privacy Policy does not apply to third-party products, websites, links, services, or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.

  • The Stash Platform and Services are intended for citizens or lawful residents of the United States and who are located in the United States. The Stash Platform, the Services, and their servers are controlled and operated in the United States and are not intended to be accessed from outside the United States.

  • If a Stash affiliate or Stash Platform displays a privacy policy that differs from this Privacy Policy, then the privacy policy displayed by the Stash affiliate or Stash Platform will apply to the collection, use, processing, and disclosure of your personal information by that Stash affiliate or through that Stash Platform.

2. Information We Collect or Receive

In the course of operating the Stash Platform and providing the Services, we collect or receive the following categories of information, which collectively comprise “Personal Information”.

2.1 Categories of Personal Information

When you register to become a Customer, you will be asked to provide us with certain information about you, such as:

  • Identifiers, such as your name, alias, date of birth and age, citizenship and passport number, driver’s license number, visa information, home address, telephone number, email address, Social Security number, bank name, bank account number, bank routing number, and bank account login credentials, online identifier, and IP address.

  • Customer records and/or employment-related information such as your employer name, employment status, and job position, annual income range, total net worth range, and other information as appropriate for our legitimate business needs.

  • Certain features of the Services will allow you to link your credit card, debit card, and bank accounts to your Stash account(s) by providing your account number, card number, and other identifying information relating to your debit or credit card, billing address, and similar information.

  • Commercial information, including records of your personal property; products or services purchased, obtained, or considered by you; or other purchasing or consuming histories or tendencies.

  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interactions with the Stash Platform.

  • Geolocation data

  • Whether you are a “politically exposed person,” whether you are a “control person” (pursuant to FINRA Rule 3210)

  • We may collect information derived or resulting from voluntary surveys. We may also collect Personal Information when you voluntarily provide us with Personal Information as a User such as when you use our “Contact Us” form.

  • We may record the audio and/or video (as applicable) of any customer service calls and maintain such recordings to better improve our Services.

  • We may collect information for purposes of identify verification, government-issued identification documents and self-portrait photographs (“Selfie”); and other information required by federal, state, and industry laws, regulations, and self-regulatory standards.

  • If you register and/or sign into your account using a third party service, such as an existing Google account, we will obtain your email address from the third party, and may obtain additional Personal Information such as your name and profile picture depending on the third party service.

We may collect additional categories of Personal Information from Users that may vary based on the nature of our interactions with such Users.

We may also collect the following categories of sensitive personal information (“Sensitive Personal Information”) about you, such as:

  • Social Security numbers, driver’s license numbers, or passport numbers;

  • Account login information, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account;

  • Precise geolocation; and

  • Citizenship or immigration status.

We may also draw inferences from any of the Personal Information identified in this Privacy Policy to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

If you have provided us with any Personal Information, you may access, review, and/or make changes by making the changes in your registered account settings page or by contacting us at [email protected] or (800) 205-5164.

2.2 Nonpublic Personal Information

When you register to become a Customer, and at certain times following initial registration during the provision of our Services to you, we will also collect your nonpublic personal information, which means (i) any information you provide to us to obtain a financial product or service from us, (ii) any information about you resulting from any transaction involving a financial product or service between you and us, (iii) any information about a transaction, purchase, or sale you are seeking to execute through the Stash Platform, or (iv) any information we otherwise obtain about you in connection with providing a financial product or service to you (collectively, the “Nonpublic Personal Information”). We may also collect Nonpublic Personal Information from Visitors who are consumers of our Platform.

2.3 Investment Style Information

When you register as a Customer, you will be asked to provide information about your investment preferences and investment style, such as, your risk tolerance, time horizon, liquidity needs, investment objectives, and investment experiences (collectively, the “Investment Style Information”). Investment Style Information may be updated or modified by you following initial registration during the provision of our Services to you.

2.4 Geolocational Information

Certain features and functionalities of the Services are based on your location. In order to provide these features and functionalities while you are using a mobile device, we may, with your consent, automatically collect geolocation information from your mobile device, wireless carrier, or certain third-party service providers. Such information is collectively called “Geolocational Information.” You may decline to allow us to collect such Geolocational Information, in which case Stash may not be able to provide certain features or functionalities to you.

2.5 Information We Collect From You Automatically

We may automatically collect or receive information about you, your use of the Stash Platform, your interactions with us and our advertising and/or marketing messaging, as well as information regarding your computer or other devices used to access the Stash Platform, such as:

  • Online Identifiers: operating system, browser name and version, and/or personal IP addresses.

  • Device Information: type of device, device ID, Universally Unique Identifier, advertising identifiers (“IDFA” or “AdID”), operating system and version, wireless carrier, and network type.

  • Usage Data: authentication data, security questions, click-stream data, public social networking posts, login data, transaction data and use of the Stash Platform (including, but not limited to, linking your external bank account to the Stash Platform, depositing funds onto the Stash Platform, or purchasing an investment), and other data collected via web beacons, pixel tags, embedded links, cookies, and other similar tracking techniques.

  • Tracking Techniques: A cookie is a piece of information that the computer that hosts the Stash Platform gives to your browser when you access the Stash Platform. Our cookies help provide additional functionality to the Stash Platform and help us analyze the Stash Platform usage more accurately. For example, the Stash Platform may set a cookie on your browser that allows you to access the Stash Platform without needing to reenter your password each time. In all cases in which we use cookies, we will not collect Personal Information unless we obtain your permission. Stash may disclose information collected from cookies with third parties. Please refer to the “help” section on your browser’s toolbar for information on how to receive notifications when you are receiving a new cookie and how to turn cookies off. If you do not want Stash to place cookies in your browser, you can opt-out by setting your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still use the Stash Platform, although your ability to use some of the features may be affected.

  • Third-Party analytics: We may use third-party analytics services (for example, we use Google Analytics, Mixpanel, Braze, and others), and/or incorporate one or more third-party technologies that may collect Usage Data, Online Identifiers, and/or Device Information to evaluate your use of the Stash Platform, compile reports on activity, analyze performance metrics, and collect and evaluate other information relating to the Stash Platform and mobile and Internet usage. For more information on these third parties, including how to opt-out from certain data collection, please visit www.mixpanel.com/privacy/ or www.braze.com/privacy/. For Google, you can use the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout?hl=en. Please be advised that if you opt-out of any service, you may not be able to use the full functionality of the Stash Platform.

2.6 Children’s Data

Stash does not knowingly collect or receive Personal Information from children under the age of 18, except as described in this Privacy Policy or in the privacy policies of certain Stash affiliates or certain Stash Sites. Generally, if a User submitting personal information is suspected of being younger than 18 years of age, Stash will require the User to close their account and will not allow the User to continue using our Services. We will also take steps, as appropriate, to delete the information. Please notify us if you know of any individuals under the age of 18 using our Services, so we can determine what actions should be taken to protect these children.

Notwithstanding the above, if you establish a Stash custodial account with us that is governed by the Uniform Gifts to Minors Act or the Uniform Transfers to Minors Act that is for the benefit of a child under the age of 13, only the individual establishing the account provides Personal Information to us necessary to establish the account for the child under the age of 13. Subsequent to the creation of the account, we will only collect and use Personal Information related to the child for the limited purpose of providing the Services, and except as set forth in this Privacy Policy, such information will not be disclosed to third parties for any purpose not required or permitted by law, including marketing.


3. Sources of Personal Information

3.1 Information Collected by or Received from Third-Party Sources

We may also collect Personal Information about you from third-party sources, such as banking verification services, consumer reporting agencies, unaffiliated third-party service providers, brokers, banks, or government databases. If you are a customer of the StashWorks program offered by Stash, we will collect information about your employment status from your employer. We may combine data we collect about you from third-party data sources with data we collect from you and may use and disclose such data as described in this Privacy Policy. All information we collect or receive from such third-party sources is referred to as “Third-Party Information.”

  • We use Plaid Inc. (“Plaid”) for account linking services and to gather your data from financial institutions. This data may include historical and ongoing information, including transaction information, from time to time from all your sub-accounts (e.g., checking, savings, and credit card) accessible through a single set of account credentials, even if only a single sub-account is designated by you. By using our Services, you grant us and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy (https://plaid.com/legal/#end-user-privacy-policy).

  • We also use certain third-party service providers to assist with operating the Stash Platform, including, but not limited to, detecting or preventing fraud, spam, abuse, security incidents, and other harmful or illegal activity, conducting security investigations or risk assessments, or verifying or authenticating certain information or identifications provided by you. You agree to Stash disclosing your information to such third-party service providers.

3.2 Information Collected by or Through Third-Party Advertising

We may disclose information about you to third parties that Stash has selected and approved for external ad distribution and ad optimization (including tailoring, behavioral or contextual targeting or retargeting, analyzing, managing, reporting, and optimizing of ads). Third parties may also use cookies, pixel tags, and other technologies to collect information about you for such purposes. Pixel tags enable us and these third-party advertising companies to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. In addition, we may receive information about you from advertisers and/or their service providers, such as advertising identifiers, IP addresses, and post-conversion data. You may learn more about cookies and your ability to opt out of certain third-party advertising cookies by visiting the following website: http://www.aboutads.info/choices. If you do not want your information to be collected and used by third-party tracking technologies, you can exercise some choice over such tracking by visiting the Digital Advertising Alliance Opt-Out Tool (https://optout.aboutads.info). You can also learn more and manage your privacy choices by visiting our website and navigating to “Your Privacy Choices” . Stash also responds to general web browser “Do Not Track” settings and/or signals. Even if you disable tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed or advertising from third parties that is not based on your interests and preferences. Residents of certain states may have additional choices as described in the “State Privacy Rights” section below.

3.3 Opt-In Consent to Marketing

Distinct from the general third-party advertising described in the above section 3.2, Stash will not disclose your Personal Information to non-affiliated third parties that may use your Personal Information to market to you without first obtaining your opt-in consent. By providing your opt-in consent, Stash may disclose your Personal Information to such non-affiliated third parties, and you permit such non-affiliated third parties to send marketing advertisements to you. If you have opted-in for this kind of disclosure of your Personal Information, then you may: (i) choose to opt-out of such disclosure; and/or (ii) request certain information regarding our disclosure of your Personal Information to such non-affiliated third parties in accordance with Section 8 below, in each case by contacting us by following the instructions in the “Contact Us” section below.

4. How The Information Is Used

Our primary purpose in collecting information about you is to provide you with a secure, smooth, efficient, and customized experience. We may use information about you to (1) provide, understand, improve, and develop the Stash Platform and Services, (2) create and maintain a trusted and safe environment (such as to comply with our legal obligations), and (3) provide, personalize, measure, and improve our advertising and marketing. We may also use Personal Information for the purpose of training large language models.

4.1 Provide, Improve, and Develop the Stash Platform and Services

We may use Personal Information to provide, improve, and develop the Stash Platform and Services, including, for example:

  • To enable you to access and use the Stash Platform and Services.

  • To fulfill our contractual obligations to you or any requests by you for support.

  • To provide you with personalized suggestions and recommendations about trade recommendations, budgeting, saving money, spending, or other financial products, services, or offers that we believe may help you, based on information about your transactions, purchases, or account balances.

  • To maintain or service Customer accounts, process or fulfill orders and transactions, or verify Customer information.

  • To engage third-party service providers to perform certain functions on our behalf, including, for example, website hosting, mailing information, maintaining databases, ID verification, processing applications, processing, and completing transactions.

  • To operate, protect, improve, and optimize the Stash Platform and Services, such as by performing analytics and conducting research, such as by compiling aggregated and anonymized information about our Users’ demographics, interests, and behaviors, in order to better understand our User base and to develop new products, features, or services.

  • To count ad impressions to unique visitors, verify positioning and quality of ad impressions, and audit compliance with this specification and other standards.

  • To help ensure the security and integrity of the Stash Platform and Services to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes.

  • To identify and repair errors that impair existing intended functionality.

  • To assist with internal research for technological development and demonstration.

  • To verify or maintain the quality of the Stash Platform and Services and to improve, upgrade, or enhance the Stash Platform and Services.

  • To engage in other legitimate business purposes.

We process your Personal Information for these purposes given our legitimate interest in improving the Stash Platform and Services and our Users’ experience with it, and where it is necessary for the adequate performance of our contractual obligations with you. Further, to the extent you add a widget to the App through the interactive instructions displayed on your iOS or Android device, you are expressly authorizing Stash to display certain of your Personal Information, including but not limited to the value of your account, outside of the App on your iOS or Android device.

4.2 Create and Maintain a Trusted and Safe Environment

We may use Personal Information to create and maintain a trusted and safe environment, including, for example:

  • To comply with our legal obligations, including detecting and preventing fraud, spam, abuse, security incidents, and other harmful or illegal activity, or to conduct security investigations and risk assessments.

  • To verify or authenticate information or identifications provided by you, or to conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required.

  • To ensure compliance with and enforce our Terms of Use, Privacy Policy, other policies, disclosures, notices, agreements, terms, and conditions.

  • To resolve any disputes with any of our Users and enforce our agreements with third parties.

  • To conduct debugging to identify and repair errors.

We process your Personal Information for these purposes given our legitimate interest in protecting the Stash Platform and Services, to measure the adequate performance of our contractual obligations with you, and to comply with applicable laws.

4.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing

We may use Personal Information to provide, personalize, measure, and improve our advertising and marketing activities, including, for example:

  • To send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences and your Personal Information (including information about Stash or partner campaigns and services).

  • To personalize, measure, and improve our marketing and advertising efforts.

  • To administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Stash or its third-party partners.

  • To communicate with you in response to your inquiries and to provide you with any requested information and updates about our Services.

  • To develop one or more automated models, algorithms, or similarly designed technologies that conduct profiling and target advertising based on your Personal Information, characteristics, and preferences, in order to send you promotional messages, marketing, advertising, and other information that we think, may be of interest to you.

  • To disclose your Personal Information to third parties, including but not limited to third-party market research firms for analysis purposes and to help such third parties generate anonymized and aggregated market research data for us, or to third-party marketing partners for external ad distribution and ad optimization (including targeting or retargeting, analyzing, managing, or optimizing of ads). However, under no circumstances will we ever sell your Personal Information to third parties. We may “share” your Personal Information for cross-context behavioral advertising as such term is defined under applicable law. For more information, see the “State Privacy Rights” section below.

We will process your Personal Information for the purposes listed in this section, given our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you.

4.4 Disclosures of Information

  • To any of our affiliates, subsidiaries, or other companies that we control, are controlled by, or are under common control with us.

  • To any of our third-party service providers who perform services for us and help us operate our business, which may include any of the Personal Information or Sensitive Personal Information for any of the uses described in this Privacy Policy.

  • To comply with our obligations in the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event. If your Personal Information is part of the transferred assets, you will be notified via email and/or a prominent notice on our Platform of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

  • To comply with a court order or other lawful request or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Stash, (iii) act in urgent circumstances to protect the financial security of users of the Stash Platform or the public against fraud or other harm, or (iv) protect against legal liability.

  • To our business partners as appropriate to further any of the uses described in this Privacy Policy.

  • To third parties at your request or with your consent.

  • To any other third parties to further our legitimate business purposes.

5. How We Protect Your Information

The security of your Personal Information is important to us. Stash handles sensitive financial customer data, so we’ve taken steps to secure critical systems and information. For example, we use encryption to protect and secure all of your information, from Sensitive Personal Information (like your Social Security number) to your transaction history. We have implemented commercially reasonable technical, administrative, and physical safeguards to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. To learn more about how we protect your information, visit https://www.stash.com/security.

If you know or have reason to believe that your Personal Information or Stash account has been stolen, misappropriated, or otherwise compromised, or if you receive an unsolicited email or other electronic communication that appears to be from Stash but you suspect it may be from some other source or fraudulent, please contact us by following the instructions in the “Contact Us” section below.

6. Retention of Your Information

We will retain your Personal Information for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy or subsequently authorized. We will also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If your customer relationship with Stash ends, we will not destroy your Personal Information unless required or permitted by law. We will continue to treat your Personal Information in accordance with this Privacy Policy and applicable laws.

Personal Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights that are commercially valuable to Stash, such as statistics of the use of the Services. We publicly commit to maintain and use the anonymized data in deidentified form and not to attempt to reidentify the information.

7. Communication Preferences

You have choices on the messages you choose to receive.

  • As a User of the Services, we and/or our custodian(s) will send you administrative and transactional communications that are necessary to provide the Services, such as billing, brokerage, fraud, or service notifications.

  • When you sign up for our Services or newsletter(s), we will send periodic emails to you regarding the Services or to tell you about services we believe will be of interest to you. To opt out of marketing emails from Stash, simply click the link labeled “unsubscribe” at the bottom of any such email we send you.

  • By providing your phone number, you expressly consent to Stash and/or its agents calling or texting you using an automated telephone dialing system and/or prerecorded messages, even if you incur charges for receiving such communications. For example, we may send you informational text messages to your mobile device in order to better service your account. You can revoke your consent to receiving informational text messages at any time by replying “STOP” or following any other instructions included in these text messages. For more information about receiving marketing communications through calling or texting, please see our Stash Messaging Terms and Conditions.

8. State Privacy Rights

Certain states provide residents of the respective states with privacy rights relating to your Personal Information, subject to applicable exemptions. For example, these states exempt Nonpublic Personal Information subject to the Gramm-Leach-Bliley Act from these privacy rights.

  • The right to confirm whether we are processing your Personal Information.

  • The right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information the we have collected about you.

  • The right to delete Personal Information that we have collected, subject to certain exceptions.

  • The right correct inaccurate Personal Information that we maintain about you.

  • The right to limit the use or disclosure of Sensitive Personal Information not otherwise permitted by applicable law. We do not use or disclose Sensitive Personal Information other than as permitted by applicable law.

  • The right to opt-out of the sale Personal Information. We do not sell Personal Information to third parties.

  • The right to opt-out of the sharing of Personal Information, as such term is defined under applicable law.

  • The right to opt out of targeted advertising or profiling that results in decisions that produce significant effects. If we are processing your Personal Information for profiling in furtherance of decisions that produce legal effects concerning you a consumer or similarly significant effects concerning you, then you may also have the right to question the result of the profiling, to be informed of the reason that the profiling resulted in the decision, and, if feasible, to be informed of what actions you might have taken to secure a different decision and the actions that you might take to secure a different decision in the future. You may also have the right to review the Personal Information used in the profiling. If the decision is determined to have been based upon inaccurate Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information, you may have the right to have the data corrected and the profiling decision reevaluated based upon the corrected data. We do not engage in these targeted advertising or profiling activities.

  • The right to request a list of the specific third parties to which we have disclosed your Personal Information or a list of the specific third parties to whom we have disclosed any Personal Information.

  • The right to appeal any action that we may take in response to your privacy request.

Stash will not discriminate or retaliate against those who exercise their privacy rights. Specifically, if you exercise your privacy rights, we will not deny you services, charge you different prices for services, prevent you from applying for future employment with Stash, or provide you a different level or quality of services.

To submit a privacy request, please contact us by following the instructions in the “Contact Us” section below. Please note that you may be required to verify your identity before further action is taken. For certain types of requests, please be prepared to provide us with information such as: your first and last name, the last four digits of your Social Security number, and proof of residency to verify your identity, along with specifying which privacy right you wish to exercise. As a part of this process, government identification may be required. We will match this information against our business records to verify your identity before processing your privacy request.

Consistent with applicable law, you may designate an authorized agent to make a privacy request on your behalf. In order to designate an authorized agent to make a privacy request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification. Parents and guardians may also submit a privacy request on behalf of minor children.

9. California Notice at Collection

The California Consumer Privacy Act of 2020 (collectively referred to in this notice as “CCPA”) requires that we provide you with certain information at or before the point of collection of Personal Information.

In the last 12 months, we collected certain categories of Personal Information and Sensitive Personal Information, including but not limited to: identifiers (such as name, email address and IP address), Internet or other electronic network activity information (such as engagement with promotional messages and ads). For more details about the categories of information we collect and the categories of sources of this information, please see the “Information We Collect or Receive” and the “Sources of Personal Information” sections above.

We disclose Personal Information to the categories of third parties described in the “How the Information Is Used” section above. We allow third parties to collect personal information through our Service and disclose personal information to third parties for the business purposes described in this Privacy Policy, including, without limitation, advertising and marketing on our Services and elsewhere based on Users’ online activities over time and across different sites, services, and devices.

We do not sell the Personal Information of California residents that are less than 16 years of age, unless the resident (in the case of residents between 13 and 16 years of age) or the resident’s parent or guardian (in the case of residents who are less than 13 years of age) has affirmatively authorized the sale of the resident’s Personal Information.

California law permits consumers who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information, disclosed to those third parties. Stash does not disclose Personal Information to third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent the disclosure of your Personal Information to third parties for their direct marketing purposes by withholding or withdrawing consent.

For more information about the length of time we intend to retain each category of Personal Information, including Sensitive Personal Information, please see the “Retention of Your Information” section above. We shall not retain your Personal Information or Sensitive Personal Information for longer than is reasonably necessary for the disclosed purpose.

10. Changes To This Privacy Policy

We may modify this Privacy Policy from time to time which will be indicated by changing the date at the top of this page. If we make any material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on the Stash Platform prior to the change becoming effective, or as otherwise required by applicable law. Unless we indicate otherwise, your continued access to or use of the Stash Platform after we make any changes to this Privacy Policy will be subject to the revised Privacy Policy. If you do not agree to such future changes, we reserve the right to terminate our relationship with you.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, about Stash’s information handling practices, or if you have a complaint, please contact us by emailing us at [email protected], or calling us at (800) 205-5164.